Tag: warranty

Dear XBOX 360


Dear XBOX 360, How long have we been together now?  I brought you home when I was still living in the condo, so, what is that?  4 years?  5?  And we’ve had some good times, haven’t we?  Remember Batman: Arkham…

When policies and legalese ruin consumer confidence


A little something different today. I want to talk about customer service, consumer confidence and marketing. If you sold the best no-bake cookies around, would you take your cookies to market and lead with a warning about ecol i and…