Resume

Updated: February 5, 2011

Patrick Hester

Aurora, CO 80013

(patrick at thenewuniverse.com) (No Spam please)

I am a creative person; I write, I create art, music and do internet and print marketing including email, web, social media and direct mail.  I am always looking for new and interesting opportunities so please don’t hesitate to contact me.

Fiction Excerpts:

Clips/Articles/Reviews:

Work Experience:

  • Current: Marketing Director, Universal Lending Corporation, a Mortgage Banker, Denver, CO
    • Development of web 2.0 eMarketing platform with Email, Database, Web, PURL’s, Print Marketing & Internal Marketing.
  • Current/Concurrent: Creative Director, Universal Lending Foundation
    • Create supporting marketing materials to maintain consistent branding
  • 1/2006 – 5/2007: VP Agent Assist, The Agent Workshop, Littleton, CO
    • Setup, design, training & ongoing support for proprietary web marketing system featuring: branded web presence, email marketing, print marketing, integrated contact management and branded marketing solutions.
  • 4/2004 – 1/2006: Operations, Innov8Solutions, USA, LLC (version 2) Denver, CO
    • Responsible for overseeing all aspects of Customer Service, Operations & Training (internal & external), creating Sales & Marketing Materials and providing company-wide IT Support.
  • 1/2004 – 4/2004: Customer Service Representative, Spherion, Denver, CO
    • Contract position in a call center for Affinity Group Holding, Inc., DBA The Good Sam Club, Trailer Life, Coast to Coast & Camping World. Answered inbound calls, acting as customer service and sales.
  • 10/2003 – 1/2004: Customer Service, Innov8Solutions USA, LLC (version 1), Greenwood Village, CO
    • Responsible for processing inbound orders, maintaining relationships with customers and vendors, training/supporting employees on systems and light IT.
  • 2/2003 – 9/2003: Owner/Operator, Market Websites, Denver, CO
    • Owned & Operated a small, discount web hosting provider offering hosting, web design, e-commerce & marketing solutions & services.
  • 7/2001 – 1/2003: Director of Advertising, Gem Products, Inc., Chattanooga, TN
    • Responsible for custom production of in-house advertising materials for a major manufacturer of after market appliance and HVAC parts and accessories, including monthly direct mail and mass fax advertisements, seasonal advertisements, banners, signs, business cards, yearly catalogs and multimedia content for presentations, trade shows, email and web applications
  • 10/1999 – 5/2001: Examiner/Auditor, Field Warehousing Corp., Knoxville, TN
    • Responsible for an 8 state territory of HVAC Distributorships in the Bonded Warehouse program.  As an Examiner, I visited each warehouse once every sixty days for training, installation of the program and auditing of inventory levels.
  • 6/1988 – 10/1999: Assistant Manager, A-PED, Inc, Fresno, CA
    • Responsible for daily management of the main branch and for advertising and marketing for 12 affiliated branches in California.  Advertising included monthly and seasonal direct mail marketing and mass fax advertisements, banners, signs, business cards and catalogs.

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