A couple of you may have noticed that I didn’t publish a podcast this weekend. I decided to take a break due to a busy weekend and the reality that I’m probably going to have to move the hosting elsewhere.
When I started this thing, I wasn’t sure that my current webhosting would be up to the task of hosting it. They have proven to be less than reliable of late, which is very frustrating. So I found Podbean, dedicated podcast hosting. They have proven to be less than relaible as well.
I signed up for their basic plan. Everything went ok. Got it all setup and was able to publish my first podcast without much trouble. Then they canceled my account. Turns out that my PayPal account still had my old card associated with it (long story). I tried to fix it by following their links but it didn’t work because the plan I signed up for was unavailable now so I would have to upgrade.
Frustrated, I tried to contact them. Took 24 hours to hear back and their response wasn’t helpful. Not knowing a decent alternative, I went ahead and switched to the more expensive ($3 more a month) plan. From that point on, everything worked perfectly. Had a couple of FTP issues but they went away really quickly. I was happy.
Then I got an email from them this weekend telling me my acount was expiring and I needed to pay them in 5 days or else see my account canceled and my podcast deleted. What the hell?I checked and I’m on recurring payments thru PayPal and it’s due this week. Again, I tried to contact them and they said that I’d ALREADY been canceled.
???
So I don’t know what to do at this point. I’m really frustrated and decided that, with all the crazy stuff going on this last weekend, that I would take a break and regroup.
I’ll be back on the ‘air’ next weekend.
~P
